ECO Air HVAC (“Company,” “we,” “our,” or “us”) provides professional HVAC and air duct cleaning services in the United States. Protecting your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect the personal information you share when requesting, scheduling, or receiving air duct cleaning and related HVAC services. By using our website, booking services, or communicating with us, you agree to the practices described in this Privacy Policy.
When you use our services, we may collect the following information: – Personal Information: Name, phone number, email address, home address, and service details (e.g., air duct cleaning requests, appointment scheduling). – Service Records: Information about your HVAC system, service history, and cleaning requirements. – Communication Information: Phone calls, text messages, or email correspondence with us. – Website Usage Data: IP address, browser type, device type, and browsing behavior when visiting our site.
We use your information for purposes related to air duct cleaning and HVAC services, including: Scheduling and confirming appointments. – Providing estimates, invoices, and service records. – Sending reminders about upcoming cleaning or maintenance. – Following up after service to ensure satisfaction. – Responding to inquiries and providing customer support. – Improving our HVAC and duct cleaning services. – Meeting legal and regulatory obligations.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties. – Standard messaging and data rates may apply when you opt-in to receive text messages from us about air duct cleaning services or HVAC appointments. – You may opt out of receiving text messages at any time by replying “STOP.”
We do not sell or rent your personal information. We may only share your data in the following cases: -With service providers who assist us in scheduling, payments, or communication (under confidentiality agreements). – When required by law or government authorities. – To protect the safety, property, or rights of ECO Air HVAC or our customers.
We use reasonable safeguards to protect your information related to duct cleaning appointments, billing, and communications. While we take security seriously, no method of online transmission or storage is 100% secure.
You may: – Request a copy of the information we hold about you. – Request corrections or updates to your information. – Opt out of promotional emails, texts, or calls. – Request removal of your information, subject to legal or business record-keeping requirements.
Our air duct cleaning and HVAC services are not directed toward children under 13, and we do not knowingly collect data from them.
We may update this Privacy Policy from time to time to reflect changes in our air duct cleaning services, business practices, or legal obligations. Updates will be posted with a revised “Last Updated” date.
If you have questions about this Privacy Policy or how your information is used in connection with air duct cleaning or HVAC services, contact us: ECO Air HVAC 1793 Bloomingdale Rd, Glendale Heights, IL, United States, Illinois Email: info@ecoairhvac.us Phone: (331) 266-2366